Items that are made to order, custom items and specials cannot be returned.
For all other items we will accept unwanted items back within 14 working days of delivery. Items that have been delivered faulty can be returned for exchange or credit. Most products come with a minimum of 12 months return to base warranty, but please check product descriptions.
Items damaged in transit are replaced or refunded providing goods were signed as "damaged" on arrival, or delivery refused.
Please see our full refunds policy for detail.